Following a review of the financial and service performance of the Serco Waste and Cleansing contract, a clearer performance regime is proposed that provides greater value for money, improves service quality and is based on the principles of risk and reward.
Decision type: Key
Reason Key: Expenditure/Income over £5m & policies or new income, reserves use, overspend over £300K;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Report access: Open report with exempt appendix;
Decision due: 9 Jan 2012 by Cabinet
Lead member: Deputy Leader
Department: Residents Services Department
Contact: Sue Harris Email: Sue.Harris@lbhf.gov.uk Tel: 020 8753 4295.
Consultation process
Meetings via a project board
Consultees
Serco contractors and in-house officers as
appropriate