Issue details

H&F Procurement Strategy For An Independent Complaints Advocacy Service

The Independent Health Complaints Advocacy Service is a statutory client centred, flexible service that supports and empowers anyone who wishes to resolve a complaint about healthcare commissioned and/or provided by the NHS in England.

Decision type: Key

Reason Key: Expenditure/Income over £5m & policies or new income, reserves use, overspend over £300K;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 15/12/2016

Report access: Open;

Report Type: Key Decision;

Decision due: 6 Feb 2017 by Cabinet

Lead member: Cabinet Member for Adult Social Care and Health

Department: People Department

Contact: Steven Falvey Email: Steven.Falvey@lbhf.gov.uk Tel: 020 8753 5032.

Consultees

Key stakeholders

Decisions

Agenda items

Documents

  • H&F Procurement Strategy For An Independent Complaints Advocacy Service