Issue details

Award of IT system for Careline Alarm Receiving Centre (ARC)

This is an award of contract for the IT platform that Careline staff use to receive and respond to alarms. The current contract expires on 31 July 2026 with no option for extension.

Decision type: Key

Reason Key: Expenditure/ Income above £300K - Revenue up to £500k and Capital up to 1.5m;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 22/12/2025

Report Type: Key Decision;

Decision due: January 2026 by Cabinet Member for Adult Social Care and Health

Lead member: Cabinet Member for Adult Social Care and Health

Lead director: Executive Director of People

Department: People

Contact: Lydia Sabatini Email: Lydia.Sabatini@lbhf.gov.uk.