Issue details

Approval to procure a repairs resource planning and management solutions software, service support

The current contract between H&F and Advanced Business Software and Solutions Limited (“Advanced”) is set to expire on 21 July 2025. Advanced provides two critical cloud-hosted workforce management systems – Dynamic Resource Scheduling (DRS) and Job Manager – along with essential service support. These systems are fully integrated with H&F’s internal operations, its repair contractors, and the Direct Labour Organisation (DLO), enabling efficient management of responsive repairs and compliance-related activities.

The objective of this report is to recommend a partnership extension with Advanced to ensure continued, uninterrupted service delivery up to the conclusion of the Repairs Procurement 2027. Maintaining the current system infrastructure is essential for operational continuity, avoiding service disruption, and minimising risk during this transitional period.

Decision type: Key

Reason Key: Expenditure/ Income above £300K - Revenue up to £500k and Capital up to 1.5m;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 06/06/2025

Report Type: Key Decision;

Decision due: 4 Jul 2025 by Executive Director of Finance and Corporate Services

Lead member: Cabinet Member for Housing and Homelessness

Lead director: Executive Director of Finance and Corporate Services

Department: Finance and Corporate Services

Contact: Olena Tsikalovska Email: olena.tsikalovska@lbhf.gov.uk.