Issue details

Re- Procurement of CHS and ASC Case Management Systems

Hammersmith and Fulham Council Adult Social Care and Children's Services provide a wide range of services and support to residents in the borough, the provision of these services are supported by case management platforms Mosaic and Synergy. The platforms are provided by the supplier The Access Group. The contract with the supplier ends 15th January 2027. The re- procurement strategy is for the award of the new contract from 16th January 2027.

Decision type: Key

Reason Key: Expenditure/Income over £5m & policies or new income, reserves use, overspend over £300K;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 14/05/2025

Report Type: Key Decision;

Decision due: 15 Sep 2025 by Cabinet

Department: Finance and Corporate Services

Contact: Tina Akpogheneta Email: Tina.Akpogheneta@lbhf.gov.uk Tel: 020 8753 5748.