The contract for the council's main call
management platform, Netcall, is coming to an end in March 2023 and
needs to be renewed to maintain operational service.
Decision type: Key
Reason Key: Expenditure/Income above £300K - Revenue up to £500k and Capital up to 1.5m;
Decision status: Recommendations Approved
Notice of proposed decision first published: 13/01/2023
Report access: Open report with exempt appendix;
Report Type: Key Decision;
Decision due: 25 Mar 2023 by Cabinet Member for Finance and Reform
Lead member: Cabinet Member for Finance and Reform
Department: The Economy department
Contact: Ramanand Ladva, Project Manager, IT Email: Ramanand.Ladva@lbhf.gov.uk Tel: 07493864847.