Issue details

Responsive repairs contracts for housing

This paper recommends the steps necessary to address the performance issues impacting the responsive repairs contracts for housing.

 

Reasons for urgency:

The paper will recommend that LBHF give notice to one of the three contractors and mobilise the reserve contract that is in place. The decision needs to be taken urgently so the demobilisation and remobilisation process can commence immediately and conclude before the winter months, when demand for housing repairs typically increases significantly.  The strategy outlined in the paper is for the handover date to be 29th October - something that is only possible if the decision is made via Leader's Urgency, as the demobilisation/remobilisation process will take two months (it will involve a TUPE transfer between contractors). If demobilisation and remobilisation is delayed there is a major risk of service failure during the winter months and a negative impact on tenant satisfaction and wellbeing.

Decision type: Key

Reason Key: Expenditure/Income - Revenue between £500,000 and £5m and Capital between £1.5m and £5m;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 16/08/2021

Reason for urgency:
The paper will recommend that LBHF give notice to one of the three contractors and mobilise the reserve contract that is in place. The decision needs to be taken urgently so the demobilisation and remobilisation process can commence immediately and conclude before the winter months, when demand for housing repairs typically increases significantly. The strategy outlined in the paper is for the handover date to be 29th October - something that is only possible if the decision is made via Leader's Urgency, as the demobilisation/remobilisation process will take two months (it will involve a TUPE transfer between contractors). If demobilisation and remobilisation is delayed there is a major risk of service failure during the winter months and a negative impact on tenant satisfaction and wellbeing.

Report access: Open report with exempt appendix;

Report Type: Key Decision;

Decision due: 6 Sep 2021 by Cabinet

Lead member: Cabinet Member for Housing and Homelessness

Lead director: David McNulty

Department: The Economy department

Contact: William Shanks Email: william.shanks@lbhf.gov.uk Tel: 020 8753 6007.

Reason No Public Access: PART OPEN PART PRIVATE Part of this report is exempt from disclosure on the grounds that it contains information relating to the financial or business affairs of a particular person (including the authority holding that information) under paragraph 3 of Schedule 12A of the Local Government Act 1972, and in all the circumstances of the case, the public interest in maintaining the exemption outweighs the public interest in disclosing the information.

Decisions

Agenda items

 

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