The report seeks approval for amendments to
the expenditure profile for the review of the Mitie contract that
delivers the repairs service. This will enable enhancements to the
Rant and Rave customer satisfaction system and an improved and
better resourced customer appointment arrangements.
Decision type: Key
Reason Key: Affects 2 or more wards;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 08/06/2017
Report access: Open;
Report Type: Key Decision;
Decision due: 10 Jul 2017 by Cabinet
Lead member: Cabinet Member for Housing and Homelessness
Lead director: Strategic Director of the Economy Department
Department: The Economy department
Contact: Wendy Reade Email: wendy.reade@lbhf.gov.uk Tel: 020 8753 4375.
Consultees
Repairs Working Group