Issue details

Review of trade waste collection

The trade waste service is currently provided in-house. A review has been undertaken to consider how the service should develop to maximise income, improve debt recovery and ensure enhanced customer satisfaction in this area of the business. Options include expanding the business as and when appropriate to do so, reducing our offer, or working in partnership with another agency to deliver this service.

Decision type: Key

Reason Key: Expenditure/Income over £5m & policies or new income, reserves use, overspend over £300K;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Decision due: 26 Apr 2010 by Cabinet

Lead member: Cabinet Member for Crime and Street Scene

Department: Residents Services Department

Contact: Sue Harris Email: Sue.Harris@lbhf.gov.uk Tel: 020 8753 4295.

Consultation process

Trade Waste Customers - surveyed Oct- Nov 2009 - Paper and web-based surveys

Consultees

As above

Decisions

Agenda items

Documents

  • Trade Waste Audit - report produced by White Young Green December 2008  
  • Trade Waste Audit - report produced by Internal Audit