Issue details

Strategic review of the Council's Corporate Complaints Policy

The Introduction of a Two Stage Process

Decision type: Key

Reason Key: Affects 2 or more wards;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Report access: Open;

Decision due: 11 Feb 2013 by Cabinet

Lead member: Cabinet Member for Communications (+Chief Whip)

Department: Finance Department

Contact: Email: lyn.anthony@lbhf.gov.uk.

Decisions

Agenda items

Documents

  • Corporate Complaints Policy Introduction of Two Stage Process  

Background papers

  • Business Suport Review  
  • Corporate Complaints Policy