Issue details

Award of a Contract and Framework Agreement for the Provision of Service for Face to Face Customer Transactions

The successful contractor from current tender process (Dec 2011) will provide a full face to face payment and verification process for the Council which will include the requirements as specified in the report. The majority of payments will be cash or cheque but may also be via credit card or debit card or postal orders. The Contractor may be asked to support new payment types that emerge during the life of the Contract.

Decision type: Key

Reason Key: Expenditure/Income over £5m & policies or new income, reserves use, overspend over £300K;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Report access: Exempt; Open;

Decision due: 23 Apr 2012 by Cabinet

Lead member: Deputy Leader (with responsibility for Children and Education)

Department: Finance Department

Contact: John Collins Email: john.collins@lbhf.gov.uk Tel: 020 8753.

Consultation process

Tender process underway

Consultees

Tender process underway

Decisions

Agenda items

Background papers

  • Revenue Monitoring Report  
  • Tender process underway