Issue history

Improving the customer experience online

01/12/2009 - Published in plan, Forward Plan 91- Period covered December 2009 to March 2010
01/12/2009 - Published in plan, Forward Plan 91- Period covered December 2009 to March 2010 (published 13 November 2009)
01/01/2010 - Published in plan, Forward Plan 92 - Period covered January to April 2010 (published 15 December 2009)
01/02/2010 - Published in plan, Forward Plan 93 - Period covered February to May 2010 (published 15 January 2010)
08/02/2010 - Agenda item, Cabinet Improving the Customer Experience Online 08/02/2010
15/02/2010 - Call-in period expired: Improving the Customer Experience Online
15/02/2010 - Published decision: Improving the Customer Experience Online