Issue - decisions

1.     To agree that Appendix A and B is not for publication on the basis that they contain information relating to the financial or business affairs of any particular person (including the authority holding that information) as set out in paragraph 3 of Schedule 12A of the Local Government Act 1972 (as amended).

2.     To approve the procurement strategy for a new contract for the provision of a contact centre applications system. The procurement will be through a call off from RM6285 under a direct award process.

3.     To note that the contract will be for an initial period of 5 years commencing on 2 March 2026 with the option to extend for a period of up to 3 further years. Indicative costs are outlined in the exempt Appendix A – Tables 1 and 2, and Appendix B – Tables 1 and 2.