Issue - decisions

Officer's Delegate Urgent Decision - Award of contract to Agilisys for the provision of daytime contact centre services for final year

28/10/2019 - Officer's Delegate Urgent Decision - Award of contract to Agilisys for the provision of daytime contact centre services for final year

1.    Appendix 1 is exempt from disclosure on the grounds that it contains information relating to the financial or business affairs of a particular person (including the authority holding that information) under paragraph 3 of Schedule 12A of the Local Government Act 1972, and in all the circumstances of the case, the public interest in maintaining the exemption outweighs the public interest in disclosing the information.

 

2.    That a waiver to CSOs 10.2 and 11.2 be granted to enable a direct award of contract to Agilisys Ltd to provide contact centre services for 12 months from 1st November 2019 to 31st October 2020.

 

3.    That a contract be directly awarded to Agilisys Ltd to provide contact centre services for 12 months from 1st November 2019 to 31st October 2020 at a total contract sum as set out in exempt Appendix 1.

 

4.    That one-off additional funding as detailed in exempt Appendix 1 is made available from corporate reserves to fund the contract.  The financial details are contained within the exempt appendix.