1 To approve the procurement strategy outlined in this report for the Council to access the independent health complaints advocacy service (IHCAS) from 1 April 2017 at an estimated cost (for H&F) of £142,032 for the four-year period. This figure includes a proposed fee of £2,306, payable to Southwark Council for carrying out the procurement exercise.
2 That delegated authority be given to the Executive Director for Adult Social Care and the Bi-Borough Director of Law, in consultation with the Cabinet Member for Health and Adult Social Care, to finalise the contract arrangements.