Issue - decisions

1.            That the Council calls off from a framework agreement for the provision of an independent NHS Complaints Advocacy Service let by the London Borough of Hounslow and enters into a contract with the preferred supplier, Voiceability Advocacy (Charity number 1076630), for two years (with options to extend for a third and then fourth year), be approved.

2.            That delegated authority be given to the Tri-borough Director for Adult Social Care in consultation with the Bi-borough Director of Law to finalise the contract arrangements, be approved.