Agenda item

This report provides an introduction to the Whole Systems Integrated Care (WSIC) Dashboards Programme, implementation across North West London (NWL) and information on future plans and developments.

Ian Riley presented the report which set out details of the Whole Systems Integrated Care (WSIC) Dashboards Programme, implementation across North West London (NWL) and information of future plans and developments.  The report invited the Board to note the benefits of the WSIC Dashboards to support system wide integration and proactive case finding and management of patients.  The London Borough of Hillingdon was the only authority of the eight local authorities yet to have signed up to the information governance protocols, which was an information sharing agreement. 

Briefly, Ian Riley explained that the dashboard would collectively draw together patient information that could be accessible by clinicians across departments, ensuring integrated care per patient records.  Health and social care systems were currently siloed, using clinical systems at a basic, individual level.  Going forward, data sharing would not include confidential information and general information protocols would be in place to maintain this.  Mike Robinson commented that the information was an extract from the departmental submissions, detailing for example, the number of GP visits made by a patient in a given period.  The Patient Activation Measure (PAM) assessed an individual’s knowledge, skill and confidence for managing their own health and healthcare.  Selected parameters could manage the data to provide evidence, for example, of which patients had an agreed healthcare plan in a given period. 

The overall intention was to facilitate a move from reactive to proactive health management, improving quality of care and patient outcomes.  Janet Cree observed that one of the challenges was managing work on refining GP referrals, for which the LBHF CCG was developing a local scheme.  She added that an observable pattern of healthcare use and the build-up of attendances would allow them to refine and more precisely target resources more effectively.

Councillor Coleman sought assurance that a method of measuring progress would be factored into the operation of the dashboard, from its commencement.  It was noted that the My Care, My Way scheme introduced by West London CCG was a new, integrated care service for those aged over 65, in Kensington & Chelsea designed by both patients and GPs.  It was agreed that a briefing note will be provided to demonstrate how this would be measured.  Following further discussion, Mike Robinson observed that the WSIC dashboard could be used to inform the Health and Wellbeing Strategy, and asked, how this could be facilitated.  It was agreed that he would arrange to meet with Ian Riley to help develop the briefing note.

ACTION: Ian Riley, NWL CCG, Mike Robinson, Public Health

In response to a query from Councillor Coleman, Ian Riley explained that security protocols were in place to protect the data and had been tested.  It was noted that the data held was high level, without personal details. The information sharing agreement ensured that the data was anonymised.   Security access also required a designated security card.  It was also reported that 28 GP practices had signed up to the information sharing agreement.  This could potentially offer greater integration of community arrangements, a priority which aligned closely with the Health and Wellbeing Strategy. 

RESOLVED

That the report be noted.