Agenda

If a Councillor has a disclosable pecuniary interest in a particular item, whether or not it is entered in the Authority’s register of interests, or any other significant interest which they consider should be declared in the public interest, they should declare the existence and, unless it is a sensitive interest as defined in the Member Code of Conduct, the nature of the interest at the commencement of the consideration of that item or as soon as it becomes apparent.

At meetings where members of the public are allowed to be in attendance and speak, any Councillor with a disclosable pecuniary interest or other significant interest may also make representations, give evidence or answer questions about the matter. The Councillor must then withdraw immediately from the meeting before the matter is discussed and any vote taken.

Where Members of the public are not allowed to be in attendance and speak, then the Councillor with a disclosable pecuniary interest should withdraw from the meeting whilst the matter is under consideration. Councillors who have declared other significant interests should also withdraw from the meeting if they consider their continued participation in the matter would not be reasonable in the circumstances and may give rise to a perception of a conflict of interest.

Councillors are not obliged to withdraw from the meeting where a dispensation to that effect has been obtained from the Standards Committee.

To approve the minutes of the previous meeting as an accurate record and note any outstanding actions.

This briefing paper provides a summary of the resident experience when accessing services at H&F. It provides an overview of:

• Customer access journey
• Resident Experience Access Programme original aims and objectives
• REAP Refresh
• Digital Inclusion Strategy current position
• Resident experience culture change work
• Co-production work

This report updates the Board on the implementation of Elections Act 2022, including the imminent review of voting and candidacy entitlements for European Union citizens resident in the borough, and the results of changes to absent voting and voter ID rules at the recent elections.

For the Board to discuss future items for inclusion in the work programme.

To note the following dates of future meetings:

·       25 November 2024

·       5 February 2025

·       6 May 2025