Decision details

Modern Desktop Service and Tech-tonic 2 refresh contract award

Decision Maker: Cabinet Member for Finance and Reform

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Approval for a contract award for a 3rd party supplier to manage elements of the modern desktop service and assist with Tech-Tonic 2 device refresh.


1.         To note that Exempt Appendix A and B are not for publication on the basis that it contains information relating to the financial or business affairs of any person (including the authority holding that information) as set out in paragraph 3 of Schedule 12A of the Local Government Act 1972 (as amended).


2.         That approval be given to award CDW Limited a 5-year contract beginning on 15/03/2023 to provide professional services to deliver the purchasing and deployment of devices as part of the business-as-usual service, to provide and deliver wrap-around service management which integrates into our internal Digital service’s team. Additionally, to support, procure devices, and provide services as part of the up-coming Tech-tonic 2 device refresh project. The total cost of this award contract is £4,674,069. Refer to exempt Appendix A for full illustration.


Reasons for the decision:

As described on the report.

Alternative options considered:

1.         The objective of the procurement strategy was to identify and award to a suitable partner using the Crown Commercial Services, Technology Products and Associated Services - RM6068 Lot 2 Hardware and Associated Services framework for the procurement of end user devices and the provision of business-as-usual activities, wrap-around desktop service management, and the Tech-tonic 2 device refresh project.


2.         The Crown Commercial Services buying process was followed and no other partners submitted a bid proposal other than CDW Limited.  After the evaluations had been completed it was concluded that CDW Limited had met and passed all the evaluation criteria.


3.         CDW Limited have shown in their responses that they offer value for money for H&F with respect to the total value of the contract. Therefore, it is recommended the contract is awarded to them.


Publication date: 08/03/2023

Date of decision: 06/03/2023

Effective from: 14/03/2023

Accompanying Documents: