Decision details

Corporate day Time contact centre

Decision Maker: Officer's Delegated Decision

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To approve the renegotiated cost of out of hours contracted provided by Agilisys.

Decision:

To approve the renegotiated cost of out of hours contracted provided by Agilisys

Reasons for the decision:

To accept the negotiated a contract price for the second year for the Day Time contact centre component.

 

Alternative options considered:

There are no options or analysis necessary.

 

Publication date: 28/08/2017

Date of decision: 24/08/2017

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