Decision details

Report summarising outcomes from consultation and recommendations for future passenger transport service arrangements.

1.1        That improvements in the service delivery arrangements for the Travel Care and Support service can be achieved through Option B, including:

•        Revised vision for the service – emphasis on caring for and understanding travel and mobility needs.

•        Seeking to vary the Inter-Authority Agreement (IAA) between the Council, Westminster City Council (WCC) and the Royal Borough of Kensington and Chelsea (RBKC) (collectively the “three Boroughs”), or associated contract arrangements for the Council, to improve quality and performance standards

•        Travel Care and Support Commissioning Managers on-site with providers to oversee operational delivery and performance.

•        School and parents to play an increasing role in commissioning arrangements.

•        Robust assurance management and contract management framework.

1.2       That the following costs be approved:

·         One-off implementation costs - £180,000

·         Establishing new commissioning and management arrangements -£442,127 [for the first year] and thereafter £375,460 per annum.

1.3       That the recommendations in the exempt report be agreed.

1.4         That authority be delegated to the Cabinet Member for Children and Education and the Cabinet Member for Health and Adult Social Care to make ancillary decisions necessary to give effect to the above recommendations.