Decision details

IT Transition phase 4 assuring service continuity - Desktop strategy and solution options

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:


Desktop strategy and solution evaluates three strategic options for the desktop service, and three procurement options should the VDI strategic options be selected.

Decision:

1.    To approve the strategy of one mobile device and a smartphone per member of staff.

 

2.    To approve the strategy for desktop service provision based on a solution of non VDI thick clients (option 2) which will support the council’s strategy to have a mobile workforce while delivering the greatest reduction in annual running costs.

 

3.    To note the projected annual saving up to £1.4m for option 2 thick client solution from 2019/20.

4.    To approve business change resource required for 12 months to undertake change management relating to the new desktop service including Windows 10, exploiting Office 365, increasing the use of mobile telephony, migrating file shares to SharePoint, and migrating Outlook public folders to O365.

 

5.    To delegate to the Strategic Finance Director, in consultation with the Cabinet Member for Finance and the interim CIO, the decision on the extension of current desktop support contract for up to 12 months to enable the safe transition from the current service. This extension is still under negotiation and will be confirmed by 31st March 2018.

 

6.    To delegate to the Strategic Finance Director, in consultation with the Cabinet Member for Finance and the interim CIO, the extension of current foundation services provided by Agilisys IaaS for up to 6 months.

 

7.    To delegate to the Strategic Finance Director, in consultation with the Cabinet Member for Finance and the interim CIO, the selection of the end point device catalogue and the desktop support costs.

 

Report author: Howell Huws

Publication date: 07/03/2018

Date of decision: 05/03/2018

Decided at meeting: 05/03/2018 - Cabinet

Effective from: 12/03/2018

Accompanying Documents: