Decision details

Outcome of Out of Hours Service review - proposal to transfer service to HFBP and the Rochdale Contact Centre

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

Delivery of efficiency savings and service improvements in relation to the Council’s out of hours initial point(s) of contact - Duty officers.

Decision:

1.            That approval be given to the transfer of the Out of Hours Service to the Bridge Partnership and the Rochdale contact centre.

 

2.            That the Director of Residents Services be authorised to enter into such agreements (and such terms) as she considers appropriate to enable the above transfer.

Report author: David Page

Publication date: 18/10/2010

Date of decision: 14/10/2010

Decided at meeting: 14/10/2010 - Cabinet

Effective from: 23/10/2010

Accompanying Documents: