Issue details

IT Transition phase 4 assuring service continuity – Desktop support procurement options

The council needs a new desktop service to replace its current solution which expires in October 2018. This paper proposes how the council can the council considers and evaluates three procurement options for the desktop hosting and support strategy for both the thin client and thick client estate.

Decision type: Key

Reason Key: Expenditure/Income over £5m & policies or new income, reserves use, overspend over £100K;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 02/11/2017

Report access: Open report with exempt appendix;

Report Type: Key Decision;

Decision due: 4 Dec 2017 by Cabinet

Lead member: Cabinet Member for Finance and Commercial Services

Lead director: Director of Finance (Growth & Place)

Department: Finance & Governance Department

Contact: Howell Huws Email: Howell.Huws@lbhf.gov.uk Tel: 020 8753 5025.

Consultees

IT transition programme board, IT Portfolio and senior leadership teams

Reason No Public Access: PART OPEN PART PRIVATE Part of this report is exempt from disclosure on the grounds that it contains information relating to the financial or business affairs of a particular person (including the authority holding that information) under paragraph 3 of Schedule 12A of the Local Government Act 1972, and in all the circumstances of the case, the public interest in maintaining the exemption outweighs the public interest in disclosing the information.

Decisions

Agenda items

Documents

  • IT Transition phase 4 assuring service continuity – Desktop support procurement options