Agenda and minutes

Audit Committee - Tuesday, 21st March, 2017 7.00 pm

Venue: Committee Room 1 - Hammersmith Town Hall. View directions

Contact: David Abbott  Tel: 020 8753 2063

No. Item


Minutes of the Previous Meeting pdf icon PDF 202 KB

To approve the minutes of the meeting held on 7 December 2016.



On page 6, delete the last two sentences of the second paragraph and replace with:

“Councillor Murphy then asked what proportion of absenteeism was caused by stress. Nicholas Austin said officers were waiting for data on this from HR.”



That, with the correction noted above, the minutes of the meeting held on 7 December 2016 were approved as a correct record and were signed by the Chair.


Apologies for Absence


Apologies for absence were received from Councillor Ben Coleman.


Apologies for lateness were received from Councillor Mark Loveday and Michael Adam.


Declarations of Interest

If a Councillor has a disclosable pecuniary interest in a particular item, whether or not it is entered in the Authority’s register of interests, or any other significant interest which they consider should be declared in the public interest, they should declare the existence and, unless it is a sensitive interest as defined in the Member Code of Conduct, the nature of the interest at the commencement of the consideration of that item or as soon as it becomes apparent.


At meetings where members of the public are allowed to be in attendance and speak, any Councillor with a disclosable pecuniary interest or other significant interest may also make representations, give evidence or answer questions about the matter.  The Councillor must then withdraw immediately from the meeting before the matter is discussed and any vote taken.


Where Members of the public are not allowed to be in attendance and speak, then the Councillor with a disclosable pecuniary interest should withdraw from the meeting whilst the matter is under consideration. Councillors who have declared other significant interests should also withdraw from the meeting if they consider their continued participation in the matter would not be reasonable in the circumstances and may give rise to a perception of a conflict of interest.


Councillors are not obliged to withdraw from the meeting where a dispensation to that effect has been obtained from the Audit, Pensions and Standards Committee.


There were no declarations of interest.


Certification of Grant Claims 2015-16 pdf icon PDF 97 KB

Additional documents:


Andrew Sayers and Jennifer Townsend (KPMG) presented the report. Andrew Sayers noted the following key findings from the report:

·         There were no recommendations arising.

·         The Housing Benefit Subsidy claim was subject to a qualification letter which set out the detailed findings from their testing. This identified two

overstatements totalling £10,777.48 relating to 5 cases. Officers expected the DWP to make an amendment to our claim in respect of these cases.

·         Two adjustments were noted in respect of the Pooling of Housing Capital Receipts return which have now been corrected by officers.

·         The Teacher’s Pensions EOYC return required one minor adjustment but otherwise no issues were raised.



To note the 2015/16 Grants report as put forward by KPMG.


External Audit Plan 2016-17 pdf icon PDF 78 KB

Additional documents:


Andrew Sayers (KPMG) presented the report and highlighted the following:

·         Materiality had been set at £12m for the Authority and £17m for the Pension Fund – but lower levels were also reported where appropriate.

·         Significant risks included managed services, pension fund assets, and pension liabilities more generally looking to the triennial valuation that sets the agenda for the next three years. Other areas of risk included management overrides and fraudulent revenue recognition – with a focus on Section 106.


Councillor PJ Murphy noted KPMG’s fee had not increased from last year and thanked them for that. He then asked KPMG if they could reduce their fee further to help the Council contend with the ongoing funding reduction from central Government and demand for services. Andrew Sayers responded that KPMG had already reduced their fee significantly over a period of time but they would consider the proposal.



That the 2016/17 Audit Plan, as put forward by KPMG, was noted.


Internal Audit Report - Trading Accounts 2015-16 pdf icon PDF 745 KB


Geoff Drake (Senior Audit Manager) presented the report and noted that this was an exploratory audit requested by Michael Hainge (Director for Commercial Revenue). The audit produced two main recommendations – to establish a robust governance framework and to monitor the trading accounts. At the time of the meeting the recommendations had already been implemented.


Councillor Michael Cartwright asked Michael Hainge what his responsibility was regarding the trading accounts. Michael Hainge responded that he had been given oversight of all trading activities to ensure the Council was hitting its revenue targets and to hold heads of service to account.


Councillors PJ Murphy and Guy Vincent commended officers for being proactive and requesting the audit. Councillor Murphy asked officers to pass on the committee’s thanks to the senior leadership team for their help in changing attitudes to the audit process.


Councillors commented that there was a lack of clarity around some of the figures in the report and asked officers to make reports more accessible in future.



That the Committee noted the audit report and recommendations.


Health and Safety Checks - Progress Update pdf icon PDF 835 KB


Nilavra Mukerji (Director for Housing Services) presented the report that provided an update on actions taken since the previous report in December 2016. Mat Bishop (Managing Director at MITIE) was also in attendance.


Nilavra Mukerji informed the committee that significant progress had been made since the previous meeting - seven of the actions identified had been completed and the remaining two were on track to be completed in May. The additional inspections that had been requested had been undertaken and all associated works had been completed and post-inspected. MITIE had brought the inspections in-house (it had previously been sub-contracted) and had reviewed their internal quality assurance and post-inspection regime to make it more robust going forward.


Councillor Michael Cartwright said he was still not comfortable with the situation – the Council expected the checks to be right first time. He asked what assurances could be given that the latest round of checks could be trusted.


Nilavra Mukerji responded by saying all the other 591 properties had been visited and post-inspections would be carried out. MITIE had completed all outstanding work. The key problem was that there wasn’t a proper contract specification in place but that had been resolved.


Councillor PJ Murphy asked if there needed to be an independent review of the checks to confirm they had been carried out properly.


Nilavra Mukerji said there would be an independent review by PCM of a sample of properties. The results of this review would be ready by the end of April and could be presented at the next meeting.

ACTION: Nilavra Mukerji


Councillor Mark Loveday, in reference to 5.7a of the report, noted that 30 percent of the installations had Cat 1 and 2 issues and asked what that those categories meant in terms of risk. A representative from MITIE said Cat 1 meant that ‘action needed to be taken’. Councillor Loveday also raised a concern about the fact that all other testing had been suspended to put resources into resolving this issue. Nilavra Mukerji said, following the findings of the audit report, officers took the decision to suspend the testing process to ensure it was robust and resilient. The testing programme would still be completed by 2019 with revised processes.


Mat Bishop addressed the committee and said it was not acceptable to find the issues detailed in the audit report. However, the quality of services was generally very strong. MITIE had removed the sub-contractor responsible for the checks and had employed their own operatives to take this work forward. They had also introduced internal processes to ensure a better quality service - including refreshed training for engineers and a new ‘three check’ testing process (a MITIE engineer did the work, MITIE and council supervisors checked it, and PCM provided an independent check).


Councillor Mark Loveday asked officers how confident they were in meeting their targets. Nilavra Mukerji said officers would produce a programme that would be monitored monthly – and if necessary they would employ additional engineers.


Councillor PJ Murphy  ...  view the full minutes text for item 7.


Internal Audit Report - Mitie Contract Quality Assurance 2016-17 pdf icon PDF 795 KB


Nilavra Mukerji presented the report and noted that the key issues had been covered in the previous discussion. Another audit would be starting shortly to review the work that had already been undertaken.



That the Committee noted the contents of the report.


Risk Management Highlight Report pdf icon PDF 119 KB

Additional documents:


Michael Sloniowski (Risk Manager) presented the report - including the corporate risk register and the service high risk extract dashboard. He advised the Committee of the escalation protocol now applied when registers are not submitted to the Risk Manager for review in a timely way. The Director of Audit, Fraud and Risk Management had been informed that the Housing department hadn’t sent through their latest risk register and Directors would be contacted to remind them of their responsibilities in this regard and if necessary required to attend a future Committee to respond.


Councillor Guy Vincent commented that the presentation of the report was very clear and brought major issues to the attention of the committee. He then asked for more detail behind Adult Social Care’s key risks. Michael Sloniowski responded that the department was concerned about the national funding issues. The department was working on contingency planning in case a major supplier left the market.


Councillor PJ Murphy, referring to page 96 of the report, commented that Adult Social Care’s mitigations seemed to be insular - work with other councils, putting pressure on government etc. Michael Sloniowski noted that they had veered away from lobbying as a mitigation in this instance as it was a national problem that was very difficult to mitigate.


Councillor Michael Adam noted that this process was dependent on departments to identify and mitigate risks. He asked if there were other safeguards outside the departments. Michael Sloniowski responded by saying that he was involved in council’s safety committee and he drew on other data to help inform his view including from Subject Matter Experts such as Insurance, Health and Safety, Business Continuity, Information Management, Fraud and Internal Audit. Risk management was also on the agenda at senior leadership team meetings.


Councillor Adam asked if the service was appropriately resourced or was too lean. Michael Sloniowski responded that both the Director of Audit, Fraud, Risk and Insurances and Strategic Director of Finance keep that under review and that for example some of the Training Programme being developed would be being delivered through the Internal Audit contractor.


Councillor Michael Adam asked if the risk appetite of the organisation had changed due to restrictions on finance. Michael Sloniowski agreed that the council’s flexibility had changed due to budget reductions – and the greater complexity of the working environment of shared services. Staff were generally more risk aware following support of this Committee, the Strategic Leadership Team and Hitesh Jolapara the Strategic Finance Director whom have accentuated the importance of good risk management.


Councillor PJ Murphy asked if risk was included in directors’ objectives.

Hitesh Jolapara noted that directors had a target that covered resource management and risk was included within that but it wasn’t explicit. He added that officers could consider making it a standalone target or objective.



That the Committee noted the contents of the report.


Annual Governance Statement Action Plan and Outstanding Recommendations for External Audit pdf icon PDF 209 KB


Geoff Drake (Senior Audit Manager) presented the report that summarised progress on implementing recommendations from the External Audit Report 2015/16 and the Annual Governance Statement.



That the Committee noted the contents of the report.


Internal Audit Plans 2017-18 pdf icon PDF 216 KB


Geoff Drake (Senior Audit Manager) presented the report that provided the 2017/18 Internal Audit plans that were designed to address key risk areas to the council.


Councillor Nicholas Botterill asked how the audits were prioritised. Geoff Drake responded that audits that were considered high priority were done as early as possible but it was flexible – so if there was a service change in progress they would wait until that was complete.


Councillor Botterill asked if audits of related services were bundled together. Geoff Drake said they would be if there were efficiencies to be gained.


Councillor Guy Vincent asked if the audit plan picked up the central issues that came out of the discussion tonight – particularly around procurement. Geoff Drake said procurement was a high risk area and therefore got significant coverage. Other areas of high risk included special purpose vehicles (SPVs).


Councillor PJ Murphy noted that there were over 100 separate areas to be audited in the plan. He asked if that was achievable with the current resource. Geoff Drake responded that it was achievable as Mazars delivered the majority of the plan – there was a funding issue in that the audit team were overcommitted by 40 days but this was expected to fall as the year progressed.


Councillors asked for a high level summary to be sent to councillors.


ACTION: Geoff Drake


That the Committee noted the contents of the report.


Internal Audit Quarterly Report pdf icon PDF 365 KB


Geoff Drake (Senior Audit Manager) presented the report that summarised internal audit activity and the performance of the internal audit service. He noted that the nine outstanding recommendations had now been reduced to just five – a record low.



That the Committee noted the contents of the report.


Dates of future meetings

The following meeting dates are scheduled:

·         21 June 2017

·         20 September 2017

·         6 December 2017


The next meeting was scheduled for 21 June 2017.