Decision details

Extension of call off contract for Information Technology and Communications Services

Decision Maker: Cabinet Member for Finance and Commercial Services

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Extension of call off contract for IT & communications services which is currently with BT. Original contract agreed a 3 year extension.


1.    Appendix A is not for publication on the basis that it contains information relating to the financial or business affairs of any particular person (including the authority holding that information) as set out in paragraph 3 of Schedule 12A of the Local Government Act 1972 (as amended).


2.    It is recommended that the Cabinet Member for Finance and Commercial Services approves the award to British Telecommunications plc a three-year permitted extension to the existing call off contract from the RBKC Framework for ‘Information Technology and Communication Services.

3.    The proposed call off contract extension has a three-year term from 1 November 2020 and expires on 31 October 2023.  The value of this three-year extension is estimated to be £6.1m.


Reasons for the decision:

The recommended contact extension offers the best value for money for the council by maximising the use of hardware and services procured in the initial term.


The three-year extension period provides the flexibility to redesign our network and telephony infrastructure for post Covid-19 delivery of agile modernised services during the next iteration of network and telephony design.


Alternative options considered:

The original call off of services was for four years with an option to extend for a further three years.  To get full value out of the work that has been undertaken in the first four years it is proposed that the three-year option to extend is activated.


The alternative of not extending would require a new provider of network services to be procured.  There would then need to be an implementation of new hardware and services which would result in the residual value of the existing hardware and services being wasted.


Publication date: 09/07/2020

Date of decision: 06/07/2020

Effective from: 14/07/2020

Accompanying Documents: