Decision details

Costs of the interim housing repairs delivery model

Decision Maker: Cabinet

Decision status: For Determination

Is Key decision?: Yes

Is subject to call in?: Yes


This report details the costs of the new repairs model that will replace the Mitie contract from 17th April 2019


1          To approve a one-off annual revenue budget of £22.2m for the interim repairs model, of which £18.1m will be funded from existing Property & Compliance division budgets within the Housing Revenue Account for 2019/20 and £4.1m will be funded as a one-off appropriation from the Housing Revenue Account General Reserve.


2          To approve additional implementation and mobilisation costs of £782,000, in additional to the £930,000 already approved by Cabinet. The additional £782,000 will be funded from the Housing Revenue Account Transformation earmarked reserve.


3          To approve the transfer of the Housing Revenue Account Parking Charges Review earmarked reserve balance of £500,000 to the Transformation earmarked reserve.


4          To approve (within the annual revenue budget of £18.1m supplemented by a one-off reserve payment of £4.1m, referred to above) the creation of the following posts:


(a) the new Customer Service Centre posts, detailed in section 4.5, at a cost of £1,700,491 per annum

(b) the new posts within the Council’s in-house Direct Labour Organisation (DLO), detailed in section 4.23, at a cost of £2,351,960 per annum

(c) the new posts within Growth and Place’s clienting structure, detailed in section 4.30 at a cost of £607,319


Report author: Mark Brayford

Publication date: 06/03/2019

Date of decision: 04/03/2019

Decided at meeting: 04/03/2019 - Cabinet

Effective from: 11/03/2019

Accompanying Documents: