Decision details

IT Transition phase 4 assuring service continuity – Desktop support procurement options

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


The council needs a new desktop service to replace its current solution which expires in October 2018. This paper proposes how the council can the council considers and evaluates three procurement options for the desktop hosting and support strategy for both the thin client and thick client estate.



1.    To approve the procurement approach for the desktop and hosting support service as set out in this report and to delegate the approval of the Procurement Strategy to the Commercial Director, in consultation with the Cabinet Member for Finance.


2.    To delegate to the Strategic Finance Director, in consultation with the Cabinet Member for Finance, the contract award based on the options evaluation relating to the desktop hosting and support running costs.


Report author: Adam Nyman

Publication date: 06/12/2017

Date of decision: 04/12/2017

Decided at meeting: 04/12/2017 - Cabinet

Effective from: 11/12/2017

Accompanying Documents: